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Pratical Workshop

The ICP - International Consultancy Portugal will hold on 27th April, 2011, a practical workshop on "Excellence in Reception Protocol ", Tiara Hotel in Porto, which is intended for all those who are in the area of direct service, secretarial and support for users of public and private institutions.

It is intended with this formation work to provide participants with practical tools that enable them to adopt correct postures and behaviors needed to reinforce an image of quality of services provided.

Attached you will find the program with their registration form, so you can enroll your employees in this course, which will be directed by Isabel Amaral, and aims to provide acquiring knowledge for effective performance of professional activities within their institutions.

Isabel Amaral - Consultancy, Training and Communication, Ltd

Travessa do Noronha, 17 - 4
1250-170 Lisboa
Tlf: 00 (351) 218 031 753


Isabel Amaral is one of the most requested experts on Image, Communication and Protocol, being responsible for many executive coaching activities in Portugal, Spain, Belgium, Cabo Verde, Namibia, Netherlands, Angola and the People's Republic of China. She is also responsible for promoting investigation and superior studies on protocol in Portugal and the author of several books and publications.

Isabel Amaral